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Passenger Security Agent SIA Full-time Job

Aug 24th, 2023 at 12:55   Security & Safety   Folkestone and Hythe   106 views Reference: 77
Job Details

Full job description

Our Client:

Le Shuttle (Eurotunnel) is a railway shuttle service between France and the UK. Carlisle Support Services is recruiting Passenger Service Agents to support our client with vehicle and passenger management.

What we are looking for:

SIA Security Licenced Passenger Service Agents to work early, late and night shifts across a 24 hour operation, over a 7 day working week across various 8 & 12 hour shift patterns, 365 days a year. Candidates must be flexible due to early and late finishes.

What you need:

  • Previous experience within a SIA Security role as the role will involve passenger searches, van and freight scans.
  • Public facing customer service experience is essential preferably within a challenging environment.
  • Flexibility to work across different areas of the business and on varied shift patterns.
  • Professionalism and enthusiasm as this is a busy and dynamic freight and passenger service role (full training provided).
  • A pro-active, organised approach to work
  • An ability to work under pressure either on your own or as part of a team.
  • Excellent good communication skills (oral and written) and politeness is essential as there is a high level of passenger interaction
  • An awareness of Health & Safety and safe working practices is important but full training is provided.

After completing the onsite vetting process, candidates with a valid SIA licence have the opportunity to move into the SIA Security Officer role should this be of interest.

What you'll need to provide:

  • 5 year checkable employment/education history.
  • Complete UK DBS (criminal record check) and overseas criminal record check (if applicable).
  • Proof of right to work in the UK documentation.

What we offer:

  • A competitive starting rate with overtime rates at a higher rate.
  • Increased earnings potential in line with additional responsibilities
  • Full time work and the opportunity to work overtime.
  • Support with developing your career via training to progress to SIA security roles.
  • Free secure parking on-site.
  • Company pension scheme after qualifying period.
  • Access to Private Healthcare and Wellbeing plans.
  • Access to Wagestream.
  • Discounts and cashbacks via Fizz Benefits
  • Employee Assistance Programme
  • Reward and Recognition Scheme
  • Refer a Friend Scheme pay £100 for introductions.

At Carlisle Support Services, we're committed to diversity and inclusion. We welcome all applicants, irrespective of background, and don't discriminate based on any protected characteristic. Our goal is an empowered and valued workforce where skills matter most. Join us in our journey toward an equal workplace that celebrates differences.

Company Description
At Carlisle we focus on the provision of cleaning, security, events and retail facilities support services.
We are trusted to deliver business critical functions on behalf of our customers in support of their products and services. Our business model is based on our impressive ability to support our clients demand for capacity with strict change management processes.
As a national company with contracts across the UK, we are big enough to cope with any size of contract; whilst being small enough to care about every detail of the service we provide to our clients.
Carlisle Support Services provides customer driven people-based services, and strives to deliver measurable value to all involved. We do this by empowering passionate people to deliver exceptional outcomes. Our vision is to be preferred experts and the most trusted provider of people-based services for the customers we serve, and markets we choose to work in.
We will do this by promoting four core values defined as follows:
We will support everyone to be sector based experts.
We will deliver on a promise based culture at all times.
We will put our customers at the heart of everything we do.
We will care passionately for the well-being of everyone.
Our innovative solutions are underpinned by our promise-based culture and the fact that the customer is put at the heart of everything that we do, 24 hours a day, 7 days a week. This reinforces and supports our partnership approach, as we strive to deliver measurable value to the benefit of our customers and their stakeholders.